Luna Virtual Solutions
Clyde Offices, 2nd Floor, 48 West George Street, Glasgow G2 1BP
Phone: 07838828603
Email: [email protected]
Under the jurisdiction of Scots Law
Effective Date: Monday 12th January 2026
Version: 1.0
UK GDPR‑Compliant
Luna Virtual Solutions ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
Information We Collect
Personal Data You Provide
When you contact us, book services, or subscribe to our communications, we may collect:
- Name and business name
- Email address
- Telephone number
- Business information relevant to our services
- Payment information (processed securely through third-party payment providers)
Technical Data
We automatically collect certain information when you visit our website:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referral source
- Location data (country/city level only)
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. See our Cookie Policy below for full details.
Legal Basis for Processing
We process your personal data under the following legal bases:
Contract Performance - To provide services you've requested
Legitimate Interests - To improve our services, communicate about our business, and protect against fraud
Consent - Where you've opted in to marketing communications or non-essential cookies
Legal Obligations - To comply with applicable laws and regulations
How We Use Your Information
We use your personal data to:
- Deliver and manage the services you've requested
- Process payments and maintain financial records
- Respond to enquiries and provide customer support
- Send service-related communications
- Send marketing communications (only with your consent)
- Comply with legal obligations
Sharing Your Data
We may share your personal data with:
Service Providers - Including payment processors, email marketing platforms, cloud storage providers, and analytics services. These providers are contractually obligated to protect your data and use it only for specified purposes.
Legal Requirements - We may disclose your data when required by law, court order, or to protect our legal rights, prevent fraud, or ensure safety.
We will never sell your personal data to third parties.
International Data Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place through:
- UK GDPR adequacy decisions
- Standard Contractual Clauses
- Other approved transfer mechanisms
Data Retention
We retain your personal data only as long as necessary:
Client Data - For the duration of our relationship plus 7 years for accounting and legal purposes
Marketing Data - Until you withdraw consent or we no longer have a legitimate interest
Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Secure servers and encrypted data transmission
- Access controls and password protection
- Regular security assessments
- Malware protection systems
However, no internet transmission is completely secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectification of inaccurate data
- Erasure of your data (in certain circumstances)
- Restrict processing of your data
- Data Portability (receive your data in a structured format)
- Object to processing based on legitimate interests
- Withdraw Consent at any time (where processing is based on consent)
- Lodge a Complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, contact us at [email protected]
ICO Contact Information:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For any questions about this Privacy Policy or to exercise your data rights, contact us at:
Luna Virtual Solutions
Clyde Offices
2nd Floor
48 West George Street
Glasgow
G2 1BP
Telephone: 07838828603
Email: [email protected]
Cookies We Use
Essential Cookies
Purpose - Necessary for website operation and security
Legal Basis - Legitimate interest
Cannot be disabled - These cookies are essential for the website to function
Analytics Cookies
Provider - Google Analytics
Purpose - Understand how visitors use our website to improve user experience
Data Collected - Pages visited, time on site, referral source, device information
Legal Basis - Consent (for non-essential analytics)
Preference Cookies
Purpose - Remember your preferences and settings
Legal Basis - Consent
Managing Cookies
You can control cookies through:
1. Our Cookie Consent Tool
2. Browser Settings - Most browsers allow you to refuse or delete cookies
Note -Disabling certain cookies may affect website functionality.
Third-Party Cookies
When you use our website, third-party cookies may be set by:
- Google Analytics (analytics)
- Social media platforms (if you interact with embedded content)
We do not control these third-party cookies. Please review their privacy policies for more information.
Changes to This Policy
We may update this Cookie Policy to reflect changes in technology or legal requirements. Check this page regularly for updates.
These Website Terms and Conditions (“Terms”) govern your access to and use of the website LUNAVIRTUALSOLUTIONS.COM (“Website”), operated by Luna Virtual Solutions, a sole trader business owned by Paula Beveridge with registered address at Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP (“we”, “us”, “our”).
By accessing and using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.
Use of the Website
Permitted Use
You may use the Website for lawful business purposes only. You must not:
Use the Website in any way that breaches applicable UK law.
Attempt to gain unauthorised access to any part of the Website.
Transmit any harmful code, viruses, or malicious software.
Use automated systems to scrape or collect data from the Website.
Availability
While we endeavour to ensure the Website is available 24/7, we do not guarantee uninterrupted access. We may suspend or restrict access for maintenance, security, or other operational reasons, with or without notice.
Intellectual Property
Our Content
All content on the Website — including but not limited to text, designs, graphics, logos, images, and software — is owned by Luna Virtual Solutions or our licensors and is protected by UK and international copyright laws.
Licensed Materials
Where third‑party assets (e.g. stock images, fonts) are used, they are used under licence only. Those licences are not transferable to Website users.
Restrictions
You must not:
Reproduce, copy, or redistribute any Website content without our prior written permission.
Modify, create derivative works or reverse‑engineer any Website content.
Remove or alter copyright or proprietary notices.
Website Content and Use
The content on this Website is provided for general business‑to‑business informational purposes. It does not constitute professional advice and is subject to change without notice.
For information about how we handle personal data, please see our Privacy Policy and Cookies Policy, which form part of these Terms.
Links to Third‑Party Sites
The Website may contain links to external websites or resources. We are not responsible for the availability, content, privacy practices, or accuracy of these external sites. A link does not imply endorsement by us.
Limitation of Liability
Exclusions
To the fullest extent permitted by law, Luna Virtual Solutions excludes all liability for:
Inaccuracies or errors in Website content.
Loss of data or interruption of service.
Indirect, consequential, or incidental damages arising from Website use.
Damages caused by viruses or malicious code.
Exceptions
Nothing in these Terms excludes or limits liability for:
Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Any liability that cannot be excluded by law.
Maximum Liability
Where liability cannot be excluded, our total liability shall not exceed £100.
Indemnity
You agree to indemnify and hold harmless Luna Virtual Solutions, its officers, employees, and contractors from any claims, losses, liabilities, damages, expenses or costs (including legal fees) arising from:
Your breach of these Terms, or
Your misuse of the Website.
Governing Law and Jurisdiction
These Terms are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect.
Contact Information
For questions about these Terms, please contact:
Luna Virtual Solutions
Clyde Offices, 2nd Floor
48 West George Street
Glasgow
G2 1BP
Telephone: 07838828603
Email: [email protected]
Accessibility Statement
We are committed to ensuring this Website is accessible to all users, including those with disabilities. If you experience barriers accessing content, please contact us so we can assist.
Copyright Notice
© 2026 Luna Virtual Solutions. All rights reserved.
All content on this Website is protected by UK and international copyright laws. You may not reproduce, distribute, modify, or create derivative works without our prior written permission.
Disclaimer
General
Content on this Website is provided for general business information purposes only. It does not constitute legal, financial, or professional advice.
No Warranty
We make no representations or warranties regarding:
Completeness or accuracy of information;
Suitability of information for any particular purpose;
Availability or reliability of the Website.
For specific business decisions, you should seek appropriate professional advice.
Copyright 2026. Luna Virtual Solutions. All Rights Reserved.